GET MY FREE PICKUP!

Fill out the form to the best of your knowledge. A team representative will contact you after we receive your submission.

Frequently Asked Questions

Q: What kinds of items do you accept?
A: We accept furniture, appliances, and household goods in good, usable condition. All items must meet our quality standards, which we assess during pickup.

Q: Is your service really free?
A: Yes, our pickup service is completely free! There are no hidden fees or charges.

Q: What condition does furniture need to be in?
A: Furniture should be clean, free of major damage, and in usable condition. We cannot accept items that are broken, stained, torn, or infested.

Q: Do you pick up from apartments or upstairs locations?
A: Yes, we can pick up from apartments or upper floors, but we ask that you notify us in advance to ensure we’re prepared for any special circumstances.

Q: How soon can I schedule a pickup?
A: Pickup times vary based on our availability, but we strive to schedule pickups within a few days of your request.

Q: What happens if you decline an item during pickup?
A: If an item’s condition is misrepresented or does not meet our condition standards, we may decline it. This seldom happens as condition is assessed during our scheduling phase.

Q: What areas do you service?
A: We service Richland, Lexington, Kershaw County and surrounding areas, but feel free to reach out to confirm if we can accommodate your location. For some areas on the fringes of our service area, pickup may take longer to accommodate depending on our schedule.

Q: What do you do with the items you pick up?
A: Items are repurposed, donated, or responsibly recycled to give them a "second chance" and reduce waste.

Q: Can you pick up multiple items at once?
A: Absolutely! Let us know the number and type of items in advance, and we’ll make sure to allocate enough space for your pickup.

Q: How do I schedule a pickup?
A: Scheduling a pickup is simple! You can call us, send an email, or fill out our online form with details about the items and your location. For the quickest response, fill out a form here on our website.

Q: Can I donate items in bulk, such as from an estate cleanout?
A: Yes, we handle bulk pickups. Contact us to discuss the volume and type of items so we can plan accordingly.

Q: Do you pick up outdoor furniture or equipment?
A: Yes, we accept outdoor furniture and equipment, but it must be in good condition and free of rust, damage, or mold.

Q: Do you charge for pickups outside your regular service area?
A: Typically, our service is free, but pickups outside our usual area might require a fee or special scheduling. Contact us to discuss your location.

Q: Can you remove items from my garage, basement, or attic?
A: Yes, we can, but please ensure the items are accessible, and let us know in advance about the location to ensure we’re prepared.

Q: Do you provide tax receipts for donations?
A: Depending on the final destination of the items, tax receipts may be available. Contact us to discuss whether your donation qualifies.

Q: What should I do if I have questions about an item you might not accept?
A: Simply reach out to us! Send us a description and photos of the item, and we’ll let you know if we can take it.